02
RegulationThe rules and the business context
GDPR, Article 22
Regulation (EU) 2016/679AppliesSince 25 May 2018
A person has the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects, with exceptions. Where an exception applies, the controller must provide safeguards, at least the right to obtain human intervention, to express a point of view and to contest the decision.
Official text ↗EU AI Act
Record-keeping for high-risk systemsAppliesDepends on the system’s risk class
If your agent is part of a high-risk AI system, the AI Act adds logging and log-retention duties with their own dates. They are set out on a separate page.
Read more →Audit, customers and insurers
Business contextAppliesOngoing
Internal audit, enterprise customers and insurers increasingly ask the same three questions about any agent that can move money or data. Answering them with evidence another party can check is faster than answering them with screenshots.
Legal references are summarised and dated as of October 2026. They are given so you can see where the need comes from, not as legal advice. Read the official text, and ask counsel how it applies to you. Trustvice does not make any organisation compliant with any law.