Vapi
Provider-agnostic orchestration. 62M calls/month, 99.99% SLA.
Provider-agnostic voice orchestration platform. Processes 62 million calls per month with a 99.99 percent SLA. Bring-your-own LLM, TTS, STT, and telephony. Trustvice Receipts attaches primarily via LLM proxy with webhook for lifecycle events.
Beta
Status
LLM proxy
Pattern
Managed SaaS — nothing to install
Runtime
Not yet published
SDK version
Readiness
What “Beta” means for Vapi
The integration path is built and tested. Real customers can attach now, but expect minor breaking changes until the 1.0 contract freeze.
How it attaches
LLM proxy.
Point Vapi's model base URL at the Trustvice proxy. Trustvice records the full request + response and forwards to the real provider; streaming is preserved.
Replace your agent's LLM base URL with the Trustvice proxy URL. Trustvice captures the request and forwards to the real provider.
- 1
Pick an auth mode
Workspace-key mode: send Authorization: Bearer twk_… and let Trustvice attach your stored provider credentials. Passthrough mode: send your real provider key and add X-Trustvice-Workspace for routing.
- 2
Change the base URL
Set `the assistant's model config: provider "custom-llm" + the endpoint URL field` to the matching Trustvice proxy URL (…/api/proxy/openai, …/api/proxy/anthropic, or …/api/proxy/gemini). Vapi speaks the OpenAI-compatible wire format, so use the matching proxy path.
- 3
Verify
The first request through the proxy shows up immediately in Witness. The synchronous path adds ≤50 ms; capture happens asynchronously after the response is returned.
{
"model": {
"provider": "openai-compatible",
"url": "https://api.trustvice.com/proxy/openai",
"model": "gpt-4o",
"apiKey": "twk_abc123"
}
}Coverage
3 event types captured.
agent.invocationEvery top-level agent run — the input, the resolved output, timing, and token usage.
tool.callEach tool / function the agent invokes, with arguments and the returned result.
channel.messageMessages sent and received over the agent's channels (Telegram, Slack, Discord, …).
The full pattern guide
LLM proxy — end to end.
Every framework on this pattern shares the same platform-side spine, endpoints, and gotchas. The pattern guide covers them in full.
Read the LLM proxy guideNeed help landing Vapi?
Talk to the integration team.
We help you land the integration end to end — including the parts that live in your environment.
Request integration helpDeclare as regras. Deixe cada execução ser verificada.
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