Cognigy (NiCE Cognigy)

How it attaches

MCP server.

Cognigy (NiCE Cognigy) is an MCP host. Add the Trustvice MCP server to Flow Editor → add an MCP Tool node → enter the MCP endpoint URL — it then records in-flow.

Add the Trustvice MCP server to your agent host's MCP configuration. Three lines in your config file.

1. 1

   Add the server to your MCP config

   Edit Flow Editor → add an MCP Tool node → enter the MCP endpoint URL and add a `trustvice` entry under `MCP Tool node (no config file)`. Note that Cognigy (NiCE Cognigy) uses `MCP Tool node (no config file)` — MCP hosts differ here, so a snippet copied from another host may be silently ignored.

2. 2

   It reloads on save

   Cognigy (NiCE Cognigy) picks the config change up without a restart. The Trustvice tools appear in its available-tools list.

3. 3

   Verify

   Run any tool call through the host. The dashboard's Witness page shows the record within ~1 second. For implicit recording on every action, pair this with the LLM proxy.

{
  "MCP Tool node (no config file)": {
    "trustvice": {
      "url": "https://api.trustvice.com/api/ingest/mcp",
      "headers": {
        "Authorization": "Bearer twk_abc123"
      }
    }
  }
}