Retell AI
Latency-obsessed (~580ms). HIPAA-eligible. Strong in regulated industries.
Voice AI platform built around low latency (~580 ms) and structured-data extraction. HIPAA-eligible with self-service BAA, SOC 2 Type II. Heavily used in healthcare and other regulated industries.
Beta
Status
LLM proxy
Pattern
Managed SaaS — nothing to install
Runtime
Not yet published
SDK version
Readiness
What “Beta” means for Retell AI
The integration path is built and tested. Real customers can attach now, but expect minor breaking changes until the 1.0 contract freeze.
How it attaches
LLM proxy.
Point Retell AI's model base URL at the Trustvice proxy. Trustvice records the full request + response and forwards to the real provider; streaming is preserved.
Replace your agent's LLM base URL with the Trustvice proxy URL. Trustvice captures the request and forwards to the real provider.
- 1
Pick an auth mode
Workspace-key mode: send Authorization: Bearer twk_… and let Trustvice attach your stored provider credentials. Passthrough mode: send your real provider key and add X-Trustvice-Workspace for routing.
- 2
Change the base URL
In Retell AI's model configuration, replace the provider base URL with the matching Trustvice proxy URL (…/api/proxy/openai, …/api/proxy/anthropic, or …/api/proxy/gemini). We have not yet verified which setting Retell AI exposes for this — check its own model-configuration docs.
- 3
Verify
The first request through the proxy shows up immediately in Witness. The synchronous path adds ≤50 ms; capture happens asynchronously after the response is returned.
{
"model": {
"provider": "openai-compatible",
"url": "https://api.trustvice.com/proxy/openai",
"model": "gpt-4o",
"apiKey": "twk_abc123"
}
}Coverage
3 event types captured.
agent.invocationEvery top-level agent run — the input, the resolved output, timing, and token usage.
tool.callEach tool / function the agent invokes, with arguments and the returned result.
channel.messageMessages sent and received over the agent's channels (Telegram, Slack, Discord, …).
The full pattern guide
LLM proxy — end to end.
Every framework on this pattern shares the same platform-side spine, endpoints, and gotchas. The pattern guide covers them in full.
Read the LLM proxy guideNeed help landing Retell AI?
Talk to the integration team.
We help you land the integration end to end — including the parts that live in your environment.
Request integration help声明规则,让每次运行都接受检查。
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