Make

How it attaches

Webhook.

Make fires outbound webhooks on agent events; Trustvice receives them at a workspace-scoped ingest URL and verifies the HMAC signature.

Configure an outbound webhook in the SaaS platform's settings, pointing at the workspace's Trustvice ingest URL with the provided HMAC secret.

1. 1

   Configure the webhook destination

   In Make's settings, add an outbound webhook pointing at your workspace ingest URL: https://api.trustvice.com/ingest/webhook/make?ws={workspace_id}. We have not yet verified where Make exposes this setting — check its own webhook docs.

2. 2

   Set the shared secret

   Trustvice issues a per-workspace HMAC secret in the dashboard. Paste it into the platform's webhook configuration so deliveries are signed and verifiable.

3. 3

   Select event types

   Subscribe to the lifecycle events that map to agent activity — typically task.completed, conversation.resolved, call.ended, or the platform's equivalent.

4. 4

   Test the delivery

   Use the platform's “Send test webhook” button. The dashboard's Integrations page shows the latest delivery, the signature-verification result, and any normalisation errors.

POST /api/ingest/webhook/make?ws=ws_abc123
Host: api.trustvice.com
Content-Type: application/json
X-Trustvice-Signature: sha256=<hmac>

{
  "type": "task.completed",
  "agentExternalRef": "make-agent-1",
  "occurredAt": "2026-05-17T12:00:00Z",
  "payload": { /* platform-native event body */ }
}